The Chicken Sandwich Wars: Revisiting Customer Loyalty

 

After 2+ years of fierce competition, the Chicken Sandwich Wars continue to heat up. Many leading QSRs have recently launched new chicken sandwich offerings, hoping to win over chicken sandwich enthusiasts and spark interest amidst the COVID-19 pandemic.

With several months of purchase data now available on new chicken sandwiches, we’ve leveraged Numerator’s modern, omnichannel consumer panel to provide longitudinal insight into customer loyalty, repurchase intent, trip drivers, and consumer awareness of new items.

Watch the webinar for the latest findings from our longitudinal Chicken Sandwich Wars analysis. You’ll learn:

  • How ─ or if─ consumer preferences have shifted as new offerings entered the market
  • Which new entrants have impacted customer loyalty ─ and how QSR sales are shifting
  • The trip drivers and repurchase intent behind each new chicken sandwich offering
  • Which consumers to target to drive long-term growth

Watch On-Demand

The Chicken Sandwich Wars: Revisiting Customer Loyalty

Questions on how to leverage Numerator insights? Send us an email at hello@numerator.com.

Ready for more insights? Choose from the dropdown on the right to either subscribe for new content or schedule a demo with our team.

Explore more recommended content.

Numerator Visions 2026
Webinar
Numerator Visions 2026
Watch Numerator Visions 2026 on demand, our annual perspective on what lies ahead for consumer spending, grounded in ...
Learn More
Cyber Weekend 2025: Signals Shaping the Future of Consumer Electronics
Webinar
Cyber Weekend 2025: Signals Shaping the Future of Consumer Electronics
Learn how consumer electronics brands and sub-categories performed during this critical shopping event, from Apple to...
Learn More
Numerator Spark Sessions: Igniting Emerging Brand Growth
Webinar
Numerator Spark Sessions: Igniting Emerging Brand Growth
Hear how The Good Crisp Company has fueled brand growth, differentiated itself in the competitive “better-for-you” sn...
Learn More

Grow more with modern insights.

Get your free demo today!

Our industry-leading panel is bigger and better than ever — going beyond omnichannel to give brands and retailers the insights they need to grow in ever-changing markets.