The Promotional Effectiveness of Retailer Loyalty Programs

Over the past few years, increased retailer-switching driven by higher prices has caused many retailers to implement loyalty or cashback programs designed to attract and retain value-seeking customers. Walmart, Target and Dollar General leaned into this trend with their own versions of these programs—and now, with a full year of these initiatives behind us, it’s time to assess their impact.

Watch Numerator’s Alla Rozenberg, Customer Success Director, and Maddie Dennis, Customer Success Manager, give a data-driven look at the performance of Walmart Cash, Target Circle, and DG Cash over the past year, with insight into the shoppers engaging with them. Watch today to learn:

  • How these retailers have built awareness and are driving adoption 
  • How offers compare between the programs
  • Whether these programs are truly delivering incremental sales and attracting new shoppers—plus, which categories benefit the most
  • Who’s using these programs and how their behaviors differ

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The Promotional Effectiveness of Retailer Loyalty Programs

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